What is a cookie?

A cookie is a piece of data sent to your device from a website. This means the website can recognise your device if you return to the same website. Cookies do not contain any personal information about you and cannot be used to identify an individual user. A cookie often includes a unique identifier, which is an anonymous number (randomly generated) and is stored on your device. Some expire at the end of your website session; others remain on your computer for longer.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task, e.g. filling out a web form or a web survey
  • recognising that you may already have given a username and password so you don't need to do it for every web page
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with the different aspects of our online services so we can make them better

You can manage these small files and learn more about them from the Information Commissioner’s Office website.

For more information about cookies or if you would like to learn how to remove cookies set on your device, visit: http://www.aboutcookies.org.
 

Cookies used on this website 

 

Name

Purpose

Expires

phpsessid, bbsessionhash, bblastvisit, bblastactivity

Strictly necessary, analytical/performance and functionality cookies. They enable us to present our website to you in accordance with your settings.

24 hours

When logged into our site or forum:

   
bbpassword, bbuserid

 Strictly necessary, analytical/performance and functionality cookies. They enable us to identify you when you log into our site or forum

 24 hours

 

Google Analytics

Google Analytics cookies are used to evaluate site performance in terms of number of visits, unique visitors, drop-off rate for transactions etc. We measure numbers and volumes of visitors to different parts of our site and this helps us ensure the service is fast and available when you want it. It also helps us ensure that different pages on our site are useful and easy to find. More information about Google analytics cookies.
   

Name

Description

Expires

_ga

Used to distinguish users

2 years

_gid

Used to distinguish users

24 hours

_gat

Used to throttle request rate

1 minute


 

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view a cookie's code, just open your cookie file in your browser and click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

National Transport Trust, Old Bank House, 26 Station Approach, Hinchley Wood, Esher, Surrey KT10 0SR